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Ask the Doctor!

Dr. Clicknpray is a computer professional with over 15 years experience assisting users with trouble-shooting and maintaining computers. Have a problem or question? Dr. Clicknpray can help!

Current questions...
May 5, 1999  
Dear Dr. Clicknpray:
What do I need to know to start backing up my home system? I've never done it (I know, I've been a bad girl...) and I don't know how to begin.
Signed,
Risky Business
Dear Risky Business,
Bad bad bad bad badbabdbad. Are you also the person who carefully places her cup of coffee on the arm of the sofa, on a white rug, thinking "I know this is a bad idea..."

Please do two things. Point your browser to www.@backup" and get their 30 day free trial. Second, start figuring out where your important data files are. You should know where you put letters, spreadsheets, databases. Don't forget your address book, favorites, Quicken data, etc. When you have @backup loaded you have to tell it what you have discovered. If you don't know, or are unsure, ask or pay someone to help you. (The Doctor also makes housecalls...) This is important!

It is not strictly important to backup your whole computer, though there are good reasons to do so. So,when you have finished the above (tonight!) you can also purchase and install a good tape backup system.

Yours Clickingly,
The Doc

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April 28, 1999  
Dear Dr. Clicknpray:
All my geek friends seem to know how to fix my computer by using programs with funny-sounding names like msinfo, regedit, sysinfo and stuff like that. What the heck are these tools, how can I learn more, and do they do windows?
Signed,
jstwndring.exe
Dear jstwndring.exe,
My advice is don't play with those tools, or you will surely be sorry. The other thing I think is that tools are used to fix something. If it isn't broken don't fix it. And the other thing I think is that computers are more difficult to fix than cars, thought they aren't as greasy. What do you want to do with your life? Fix computers? I don't think so... Stay lean. Stay mean. Don't fool with the machine...

Yours Clickingly,
The Doc

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April 21, 1999  
Dear Dr. Clicknpray:
What kind of preventative maintenance routine should I be running on my home computer? Do I need any special programs for this?
Signed,
Aintenance
Dear Aintenance,
Sounds like you know enough to call a non-routine a routine, so what's the matter gal? Get the latest Norton System Works Professional. It is chock-a-block full of goodies, including Ghost, which will let you make a disk image of your whole drive. It includes an anti-virus, a defragmenter, and milk and cookies as well. (You are falling into a deep sleep... You will pick up the phone now, and begin dialing...800 800 0014,1,3142. Ask for Jennifer and tell her you are a friend of mine. Give her your credit card and have it shipped today....)

Yours Clickingly,
The Doc

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